What we do

By appointment only: Advice and direction/referral where necessary

We work with several local legal aid solicitors who help us give free 15 minute appointments in the following areas: housing, tenancy, debt, family, employment. Please ring to make an appointment.

Please bring all the relevant documents regarding your situation to your appointment.

CONFIDENTIALITY POLICIES ARE ADHERED TO IN LINE WITH THE DATA PROTECTION LEGISLATION.

CAP (Community Advice Programme):

This is an appointment only clinic happening every other Saturday – click here

Advice Areas Covered:

We can give advice in the following areas:

Debt

unpaid bills, bailiffs, dealing with those you owe money to, agreeing repayment plans, personal budgets.

Family

Matrimonial and divorce, separation, cohabiting, children and parental rights and responsibilities.

Housing/tenancy 

Landlord/tenant disputes, private rental agreements, rent arrears, repossession, eviction, notice, disrepair, temporary accommodation, local authority banding, homelessness.  Please note that we can give free initial advice to homeowners, but legal aid is not available for those who own a home, even if it's mortgaged.

Welfare and Benefits 

Refused claims, appeals, overpayments, qualifying for benefits, tribunals.

Employment

Contracts, disputes, disciplinaries, grievances, dismissals, maternity rights, discrimination, harassment, redundancy.

General advice

Problems with bills (ie disputed bills), consumer rights and contracts, buying/selling a home, wills & probate, dealing with authorities, education.

Immigration

Illegally in the UK, applying for visas, and citizenship – note that we give ADVICE ONLY and are qualified to give this advice.

  • Check this link for initial assistance and background information: http://www.ukba.homeoffice.gov.uk/
  • Please bring with you your passport/s and visa, and any forms and letters from the Home Office or Nationality Directorate.
  • Voluntary Returns programme